Maintenance

Caring for Your Home, Protecting Your Investment
A well-maintained home doesn’t just look good—it rents faster, keeps tenants longer, and creates a positive experience for everyone involved. That’s why we make maintenance simple and stress-free for both you and your residents.
Easy Maintenance Requests
Tenants can quickly submit repair requests through their secure online portal, anytime and anywhere. From there, we coordinate with trusted, responsive vendors to ensure issues are handled promptly and with care. Throughout the process, we keep everyone—tenant, owner, and vendor—communicated with and informed.
Trusted Vendors, Professional Care
We only work with reliable vendors who provide quality service at fair prices. Our team makes sure repairs are completed properly, protecting your property while keeping tenants happy.
Clear Records and Billing
Every repair is documented, and vendor bills and receipts are delivered with your monthly Owner Statements. All records are also available in your online Owner Portal, so you always have a clear view of your investment’s upkeep.
How This Benefits You
- Quality repairs at competitive prices
- Peace of mind knowing your property is protected nights, weekends, and holidays
- Accurate billing for easy financial tracking
- Prompt responses that protect your property and keep tenants satisfied
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Owner or Renter?
As Your South Bend Property Manager, We Take Care of Everything.
Marketing
The right marketing makes all the difference. At True Care Properties, we thoughtfully showcase every home and provide expert market analysis to help your property stand out and deliver the best possible return on your investment.
Tenant Screening
Finding the right residents matters. We carefully and respectfully screen every applicant, ensuring your property is matched with reliable tenants who will feel at home. From move-in to rent collection to everyday care, we handle the details so you can enjoy peace of mind.
Rent Collection
No more stress over late or missing payments. We make sure rent arrives on time, every time—so you can focus on what matters most, knowing your investment is in good hands.
Maintenance
We believe homes deserve attention and respect. That’s why we conduct detailed inspections at move-in and move-out, documenting every step. Any maintenance needs are handled promptly, keeping both your property and your tenants well cared for.
Financial Reporting
Clarity builds confidence. With our simple owner portal, you can access detailed financial statements anytime, giving you a clear picture of how your investment is performing—without the guesswork.
Eviction Protection
While we strive to place tenants who stay long-term, we’re here to protect you if challenges arise. If an uncontested eviction becomes necessary, we’ll guide you through the process with care and professionalism.